Privacy Policy
Your privacy matters to us. This policy explains how Blocsy collects, uses, and protects your information.
Last updated: January 17, 2026
Blocsy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard the personal information you provide when using our AI-powered store optimization platform. By using Blocsy, you agree to the practices described in this policy.
Information We Collect
- When you use Blocsy, we collect information you provide directly, including your name, email address, and Shopify store details.
- We automatically collect usage data such as browser type, IP address, pages visited, and interaction patterns with our service.
- From your Shopify store, we access order data, customer behavior patterns, and product information necessary to provide our AI-powered optimization services.
How We Use Your Information
- To provide and improve our AI-driven offer optimization and decision-making services.
- To analyze shopping patterns and customer behavior to deliver personalized recommendations.
- To communicate with you about service updates, new features, and support requests.
- To ensure the security and proper functioning of our platform.
Data Security
- We implement industry-standard encryption protocols (TLS 1.3) to protect data in transit.
- All sensitive data is stored in encrypted databases with strict access controls.
- We regularly conduct security audits and vulnerability assessments.
- Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 compliance.
Data Sharing & Third Parties
- We do not sell your personal data to third parties.
- We may share anonymized, aggregated data for analytics and service improvement.
- We work with trusted service providers who process data on our behalf under strict contractual obligations.
- We may disclose data when required by law or to protect our legal rights.
Data Retention
- We retain your account data for as long as your account is active.
- Analytics and behavioral data is retained for up to 24 months for optimization purposes.
- Upon account deletion, we remove your data within 30 days, except where legally required to retain.
- You can request data export or deletion at any time through your account settings or by contacting us.
Your Rights & Choices
- Access and receive a copy of your personal data.
- Correct or update inaccurate information.
- Delete your data (subject to legal retention requirements).
- Opt-out of marketing communications at any time.
- Object to or restrict certain processing activities.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to reach out.
Contact Us